Terms of Service

1. The service

Hedgeling is a developer tool for internationalization. It consists of a command-line package (@hedgeling/i18n) that extracts user-facing strings from your source code, and a hosted console that stores those strings, translates them with AI models, and manages human review, glossaries, and delivery. These terms (the "Terms") are an agreement between you (or the organization you represent) and Hedgeling LLC, a Utah limited liability company ("Hedgeling", "we", "us") and govern your use of the package, the console, and this website (together, the "Service").

By creating an account, installing the package, or using the Service you agree to these Terms and to our Privacy Policy. If you are accepting on behalf of an organization, you confirm that you have authority to bind it.

2. Accounts and eligibility

You must be at least 18 years old and able to form a binding contract to use the console. Accounts are created and authenticated through Amazon Cognito using a verified email address. You are responsible for keeping your password, service credentials, and API keys confidential, and for everything that happens under your account. Tell us promptly at support@thehedgeling.com if you believe your account has been compromised.

One verified person may claim one self-service workspace. Accounts, workspaces, and credentials may not be shared, sold, or transferred except by adding team members through the console.

3. Acceptable use

You agree not to:

• use the Service in a way that breaks the law or infringes anyone's rights;
• upload content that you do not have the right to process, or that contains malware or other harmful code;
• probe, scan, or test the vulnerability of the Service, circumvent rate limits, plan limits, or the entitlement lease, or interfere with other customers' use of the Service;
• resell, sublicense, or provide the Service to third parties as a service bureau without our agreement;
• use the Service to build a competing product by systematically copying its output, prompts, or behavior; or
• claim more than one self-service workspace or create accounts to evade limits or suspensions.

Fair-use limits apply to console chat and other included features. We may throttle or suspend use that exceeds them or that threatens the stability or security of the Service.

4. Your content and the license you grant

"Customer Content" means the source strings, code context, translations, glossaries, personas, style guides, documents, and other material you submit to the Service. You own your Customer Content. We claim no rights in it beyond the license described here.

You grant us a worldwide, non-exclusive license to host, store, copy, analyze, transmit, and process Customer Content solely to provide, secure, support, and improve the Service for you, including sending it to the AI providers described in section 6 and in the Privacy Policy. We do not use Customer Content to train AI models, and we do not sell it. This license ends when the content is deleted from the Service, subject to the retention rules in section 11.

You are responsible for having the rights needed to submit Customer Content, including any third-party code or text that your project contains.

5. AI output

Translations, suggestions, and analysis generated by the Service are produced by machine-learning models. Machine translation can be wrong, incomplete, inconsistent, or inappropriate for your audience. You are responsible for reviewing AI output before you ship it, and for the consequences of using it. The Service provides review tools, glossaries, and diagnostics to help with that review, but it does not guarantee the accuracy, quality, or suitability of any output.

Similar input may produce similar output for other customers. Output is not exclusive to you, and we make no representation about whether output is protectable as intellectual property.

6. Bring-your-own-key (BYOK) providers

Where your plan allows it, you may connect your own API key for a third-party AI provider such as Google (Gemini) or Meta (Llama). When you do, inference requests are sent to that provider under your key, the provider bills you directly for that usage, and the provider's terms and privacy policy apply to that processing. Hedgeling's platform fees still apply.

You are responsible for the key, for complying with the provider's terms, and for any charges the provider applies. We store connected keys encrypted and use them only to make the requests you configure. Removing a key from the console does not revoke it with the provider; do that in the provider's own dashboard.

When you run the command-line package with your own key on your own machine, the package sends source strings directly from your machine to the provider you configure. That traffic does not pass through Hedgeling.

7. Plans

We currently offer the following plans. Features, limits, and prices for each are described on this website and in the console at the time you subscribe.

• Free: no payment card required and no expiry, with usage limits that keep it suitable for small projects and evaluation.
• Starter and Pro: billed monthly in advance.
• Business: an annual commitment billed in advance, with monthly overages billed in arrears (see sections 9 and 10).
• Enterprise: governed by a separate written contract. If that contract conflicts with these Terms, the contract controls.

Managed AI usage is metered in AI credits. Each plan includes an allowance; limits are hard stops unless your plan allows overages. Some features, including BYOK and frontier-model routing, are available only on certain plans.

8. Billing and payment

Payments are processed by Stripe. Hedgeling does not store your card number or other payment credentials; Stripe holds them under its own terms and privacy policy. By subscribing you authorize us and Stripe to charge your payment method for the plan fees, applicable taxes, and any overages described below.

Prices are stated in US dollars and exclude taxes unless we say otherwise. You are responsible for any sales, VAT, GST, or similar taxes that apply. Subscriptions renew automatically at the end of each billing period until canceled. We may change prices for a renewal period by giving you at least 30 days' notice.

If a payment fails, we may limit the Service to read, export, and production-fallback access until the balance is paid. New extraction, imports, hosted AI, and other paid work stop until then. Existing published translations keep serving.

9. Overages

On plans that allow overages, usage above the included allowance (for example AI credits, managed strings, or seats) is charged at the rates shown for your plan and is settled monthly in arrears. Managed strings and seats are measured as a monthly high-water mark: removing a string or seat does not reduce the current month's charge. You can set a monthly cap on AI-credit overages in the console; requests that would exceed the cap are refused before any provider work happens.

10. Annual commitments

The Business plan is an annual commitment. The annual base fee is non-refundable once charged, including if you cancel or stop using the Service before the term ends. Monthly overages are charged separately in arrears and are not covered by the annual fee. Where a refund is required by law, we will provide it.

11. Cancellation, data export, and deletion

You can cancel a subscription at any time through the console or the Stripe customer portal. Cancellation takes effect at the end of the current billing period; no partial refunds are given except as described in section 10 or required by law.

Canceling does not delete your data. After a subscription ends you keep read and verified-export access to your catalogs for a grace period of at least 30 days so you can take your translations with you.

Deletion happens only when an authorized user explicitly requests deletion of a project or organization in the console. That request starts a 30-day export-only window during which you can still export verified catalogs but cannot make changes. At the end of the window, access locks and we purge the translation content (source strings, translations, context, glossaries, prompts, and AI payloads) and keep only the minimal billing, security, and audit records described in the Privacy Policy. Purging cannot reach copies you have already published to your own hosts.

12. Service availability

We work to keep the Service available and will try to give notice of planned maintenance, but self-service plans (Free, Starter, Pro, and Business) do not include a service-level agreement, uptime commitment, or service credits. Uptime commitments, if any, are available only in an Enterprise contract.

The build-time integrations are designed to fail open for your application build: if the console is unavailable or your subscription is not current, the package keeps your last generated bundle and your build continues, while new extraction and translation work pauses.

13. Intellectual property

The Service, including the package, console, injector, documentation, benchmarks, and all related software, designs, and trademarks, is owned by Hedgeling or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the package and console for your own internal business purposes during your subscription. The package is distributed under the license file that ships with it; where that file grants broader rights, those rights apply.

If you send us feedback or suggestions, you allow us to use them without obligation to you.

14. Warranty disclaimer

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that the Service or AI output will be accurate, error-free, secure, or uninterrupted. Translation quality is subjective and your responsibility to verify.

15. Limitation of liability

To the fullest extent permitted by law, Hedgeling will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Service or these Terms, even if advised of the possibility of such damages.

Our total liability for all claims arising out of or related to the Service or these Terms will not exceed the amount you paid us for the Service in the 12 months before the event giving rise to the claim (or USD 100 if you have paid nothing). These limits do not apply where the law does not allow them to be limited.

16. Indemnity

You will defend, indemnify, and hold harmless Hedgeling and its officers, contractors, and affiliates from any third-party claim, and related costs including reasonable legal fees, arising from your Customer Content, your use of AI output, your use of a BYOK provider, or your breach of these Terms or applicable law.

17. Termination

You may stop using the Service and request deletion at any time. We may suspend or terminate your access if you materially breach these Terms, if your payment is overdue, if required by law, or if your use creates a security or legal risk for us or other customers. Where practical we will give notice and a chance to fix the problem first. On termination, the export window and deletion rules in section 11 apply, and sections that by their nature should survive (including 4, 5, 13 through 18, and 20) continue to apply.

18. Governing law and disputes

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws rules. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in Utah, and you consent to their jurisdiction. Either party may instead bring a qualifying claim in small claims court. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before starting a formal dispute, please contact us at support@thehedgeling.com; most issues can be resolved informally.

19. Changes to these terms

We may update these Terms from time to time. Each version carries a version date at the top of this page. For material changes we will give at least 30 days' notice by email or in the console before the new version takes effect. Continuing to use the Service after that date means you accept the updated Terms; if you do not, cancel before the effective date. The console may ask you to re-accept the current version when it changes.

20. Contact

Questions about these Terms: support@thehedgeling.com.